0131 357 1676

DEPOSITS AND PAYMENTS AND CANCELLATIONS

At Edinburgh Event Company we aim to provide a seamless booking experience. Upon booking a non-refundable deposit of £25 is required. For events exceeding £200 full payment is payable.

Should you wish to amend your booking, we can do so subject to availability.

If you are dissatisfied with our service, please email us to request a refund within 24 hours of your booking.

Once a booking is confirmed via email and a deposit or full payment has been made, any cancellation at short notice will result in the payment being non-refundable. However, a credit note for the amount can be issued for use within six months. After this period the credit note will expire.

What happens if the weather is bad.

Thankfully all our bouncy castles have all got rain covers so you can still have some fun. We still put our units and the rain. If however we attend your event and you have decided to postpone the event unfortunately you will not be entitled to a refund.

Paying in full cancellation policy

  • Within 8 weeks: 25% of total order
  • Within 4 weeks: 50%
  • Within 2 weeks: 75%
  • Within 1 week: 100% of total order payment

Late payment policy

After week 1 -We will email you a reminder of late payment

Week 4- We will email you again with a reminder of late payment

Week 6-We will email you again and call you as well with a reminder of late payment

week 8- we will pursue you in the small-claims court with interest at 20% back dated to your event date until the balance is paid in full.

• Call us on 0131 357 1676

• Email us hello@edinburghevent.com

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